Question 1

Test I changed the title

Accepted Answer

Knowledge Base articles are formatted with Markdown. Markdown is an easy-to-use syntax to format texts. You can use Markdown to insert bold text, titles, images and even YouTube videos.

This article sums up the Markdown syntax items that are available to you in Crisp Helpdesk.

Format text

Bold text

Markdown code: **This is a bold** text section. Example: This is a bold text section.

Italic text

Markdown code: _This is an italic_ text section. Example: This is an italic text section.

Underlined text

Markdown code: __This is an underlined__ text section. Example: This is an underlined text section.

Strikethrough text

Markdown code: ~~This is a strikethrough~~ text section. Example: ~~This is a strikethrough~~ text section.

Highlighted text

Markdown code: ++This is an highlighted++ text section. Example: ++This is a highlighted++ text section.

Insert titles

H1 title (huge)

Markdown code: # Huge title

H2 title (large)

Markdown code: ## Large title

H3 title (medium)

Markdown code: ### Medium title

H4 title (regular)

Markdown code: #### Regular title

H5 title (small)

Markdown code: ##### Small title

H6 title (tiny)

Markdown code: ###### Tiny title

Delimitate text

Horizontal line

Markdown code: ---

Insert lists

Bullet list

Markdown code: * Item

Numbered list

Markdown code: 1. Item

Insert code examples

Question 2

lola testing

Accepted Answer

Heeeeey

EAP can stand for several things depending on the context, but commonly it refers to:

Employee Assistance Program (in workplaces): A workplace-based program designed to help employees address personal or work-related issues that might affect their job performance, health, or mental well-being. These services often include counseling, financial advice, legal consultations, and support for mental health.
Early Access Program (in software or product development): A program where users get early access to software, games, or other products still under development. This allows the developers to gather feedback, test features, and fix issues before the final release.
Extensible Authentication Protocol (in networking): A framework often used in wireless networks and point-to-point connections to provide secure authentication mechanisms. It's commonly implemented in WPA2-Enterprise for secure Wi-Fi authentication.

If you meant something else, could you clarify the context? 😊

Question 3

Nando Test

Accepted Answer

2. Hoe gebruik je een proxy link om een aanbod als affiliate te promoten

Om een proxy link als affiliate te promoten, moet je eerst de link verkrijgen van de eigenaar van het affiliate programma van het aanbod dat je wilt promoten.

Bijvoorbeeld:

De affiliate programma eigenaar heeft de volgende affiliate proxy link die doorverwijst naar "(https://systeme.io/nl)":

https://testin.systeme.io/proxy/request/8985a6661464f9b962741fbda03f8e23464b Click Here

Na het verkrijgen van deze link, zou je dan je affiliate ID moeten toevoegen aan:s

https://testin.systeme.io/proxy/request/8985a6661464f9b962741fbda03f8e23464b?sa=JEAFFILIATEID

(Opmerking: Om je affiliate ID en je verschillende affiliate links te vinden, ga naar "Dashboard" en vervolgens naar "Affiliate Dashboard". Je affiliate ID vind je bovenaan de pagina)

Als de externe pagina vervolgens links bevat naar een pagina die met systeme.io is aangemaakt, wordt je affiliate ID automatisch aan die links gekoppeld.

Question 4

links test

Accepted Answer

**branch priorities in this article

link ici deeplink

${frame}

Question 5

How to create advanced filter?

Accepted Answer

Advanced filters are made to make your life easier. They can be used to filter contacts and build targeting list for your campaigns. Here's how to get started with advanced filters.

|| Advanced filters are only available on the Unlimited plan

Within your contact management tab inside Crisp, you have the ability to build advanced filters to display a special list of users.

What is an advanced filter?

An advanced filter is a feature that allows anyone in the Unlimited plan to filter contacts from the contact tabs. It's totally different from custom filters that are available in the inbox to any Crisp user.

Advanced filters are powerful because they allow you to combine different kind of data to display the right list of users. Advanced filters can be saved and reused for other purpose such as automated or one-shot campaigns.

What are the filtering options to build advanced filters

There are plenty of options available for every company to build the best targeting lists.

Most used criteria

Email Address: User email Address
Contact full name: User full name
Contact custom data: User custom data added by your own mean
Contact language: User s

Question 6

How can I separate my chatbox in sub-sections?

Accepted Answer

If you own a large business or a large website, you may want to split your support in sub-sections, where user chat messages get routed to different support teams (eg: Sales, Product, Repairs, Contact).

|| Before you read this, we remind you that Crisp has a Routing / Assigning feature that helps separate one support inbox into different departments, eg. sales, support. Read more about Routing here.

Crisp is built around the general concept of "websites", where member operators take incoming visitor chats. Nothing prevents you from adding multiple Crisp websites for the same domain (eg: multiple acme.com websites) to route chats to different support teams. That way, you'll have an even more distinct separation, compared to what the Routing feature offers.

The way you can do it is the following:

Create a Crisp website per support team, and invite support operators to each website
Grab the WEBSITE_ID chatbox code for each website
For each sub-section of your website (can be on the same domain, or different sub-domains), print the Crisp JavaScript code with the relevant WEBSITE_ID that matches the support team which should handle the support for current page. In the following code example, different chatboxes are dynamically injected, depending on the visited URL path:

```

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