How can I always appear as online?

Your Crisp chatbox can show the support to be either online or offline (away). This lets your users know whether they can get a quick reply, given you are online.

If, however, you would like to disable the online/offline automatic schedule, based on hours and days you can configure, Crisp provides a way to always appear as online.

Here's how to proceed:

• Login to: https://app.crisp.chat/
• Go to your settings and click on "Availability"
• Toggle the "Available on schedule" option to ON
• Remove all schedule hours in the schedule settings
• Enable all schedule days in the schedule settings
• Save the availability schedule settings

Updated on: 30/09/2024