Articles on: Customization

How to hide the chat on mobile?

Crisp allows you to hide the chatbox on mobile devices.


You can block the chatbox on mobile devices


Here's how to proceed:


  • Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
  • Select Chatbox & Email settings
  • Go to chatbox behavior
  • Enable "Hide the chatbox on mobile devices"
  • Your chatbox will now be hidden on mobile devices

Updated on: 30/09/2024

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