Articles on: Customization

How to hide the chat on specific countries

Crisp allows you to hide the chatbox for some countries.


You can hide the chat for some countries


Here's how to proceed:


  • Go to your website settings: click on the "Settings" icon on the left sidebar, then click on "Websites" and select the target website in the list
  • Select Chatbox & Email settings
  • Go to chatbox restrictions
  • Click on "Hide chatbox from countries"
  • Your chatbox will now be hidden on this page


The chat will be blocked then for those countries

Updated on: 30/09/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!