How to sign my GDPR Data Processing Agreement (DPA)?
Companies using Crisp and handling European user data (ie. people living in the European Union) may need to sign a Data Processing Agreement (also called DPA), as part of GDPR requirements. This article explains how to get and sign your DPA.
To sign your DPA with Crisp, you may follow those steps:
- Go to: https://app.crisp.chat
- Go to your settings: click on the settings icon
- Click on "Websites"
- Pick your website in the list
- At the bottom of the website settings, click on "Legal & contracts"
- In the opened box, click on "Contract Agreements"
- Download the GDPR contract that's in the list
- Fill and sign the PDF you downloaded, either electronically or on printed paper
- Upload back the signed PDF in the same section in your Crisp app (if signed on paper, please scan the contract properly; note that there's a file size limit of approximately 4MB)
- Wait for the upload confirmation to appear. It's done!
You may cancel the DPA contract at any time in the same section, and sign it again later on.
Updated on: 30/09/2024
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