Why is the mobile experience set up as a progressive web application?

The mobile platform is built as a *Progressive Web Application (PWA)* to ensure it remains accessible, sustainable, and cost-effective—especially in low-resource or government-owned environments.

Key benefits of using a PWA:

• *Lower development and maintenance costs*: One responsive codebase works across mobile and web, avoiding the need for separate Android/iOS apps.
• *Instant updates*: Changes are pushed to all users without requiring downloads or app store approvals, reducing delays and version mismatches.
• *Accessible on low-end or shared devices*: PWAs require minimal storage, no installation, and run in the browser—ideal for low-cost devices.
• *Cross-platform compatibility*: PWAs function across all major browsers and operating systems, reducing testing and support effort.
• *No app store overhead*: Governments and implementers avoid the complexity of managing developer accounts or paying licensing fees.
• *Easier for governments to maintain*: Built with standard web technologies, PWAs are more manageable for local IT teams without specialized mobile development skills.
• *Offline support is still possible*: PWAs can cache dashboards and data for use in low- or no-connectivity environments.

This approach aligns with the platform’s long-term goal of sustainable, scalable access to critical data—anytime, anywhere.

Updated on: 25/09/2025